“Just a minute!”
“OK! In a sec...”
“We’ll be done in a bit!”
How many times have you heard yourself say one of those phrases? How many times have they been said to you? If you’re a parent, then you probably find yourself saying them least a few times a day. And you probably learned them from your parents.
The real question is though, how many times were you accurate with that statement? Did you always get to that next task ‘in a sec’, or even in ‘just a minute’? Probably not all of the time. I know I didn’t and I know my kids got frustrated (at least when they were old enough to figure it out).
Now, what if your client or upper management are like your children? You might not say exactly those words, but you might say something like:
“This phase will be finished in a week,” or “Testing will be complete by tomorrow.”
...read more, on the LiquidPlanner blog